Identified - The third party supplier issue has been identified and they are actively working on a fix. Thank you for your patience.
Oct 10, 2024 - 12:41 UTC
Oct 10, 2024 - 12:41 UTC
Update - We are continuing to investigate this issue. Thank you for your patience.
Oct 09, 2024 - 11:06 UTC
Oct 09, 2024 - 11:06 UTC
Investigating - We are aware of an issue with Product Recommendation EMEA - with feeds timing out. A subset of customers in the EMEA region might experience time-out with uploading/downloading feeds. The issue is isolated to one UK location of the sftp and ftp servers. All feeds that require download of feeds from these services (or upload of feeds to these services by the customer) appear to be timing out.
We are working together with our hosting provider to solve the issue and will provide new updates as follows. Thank you for your patience.
Oct 09, 2024 - 09:57 UTC
We are working together with our hosting provider to solve the issue and will provide new updates as follows. Thank you for your patience.
Oct 09, 2024 - 09:57 UTC
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Optimizely Support
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Operational
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Operational
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Operational
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Operational
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Everweb
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?
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?
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?
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Hosting of images and files
?
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?
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?
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?
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?
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?
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Content Recommendations - CAEA Region
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Partial Outage
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Mandatory Microsoft MFA for Azure and PaaS Portal access
Oct 15, 2024 00:00 - Oct 18, 2024 00:00 UTC
We would like to inform you that, as of October 15th, 2024, our third-party vendor will be implementing Multifactor Authentication (MFA) for all Azure tenants. If the account that you use to access Optimizely Azure and/or PaaS Portal, does not currently utilize MFA, then you will be prompted to set up this security measure upon logging in, on or after the aforementioned date.
For additional information regarding this upcoming requirement, please visit the following link:
https://learn.microsoft.com/en-us/entra/identity/authentication/concept-mandatory-multifactor-authentication.
For additional information on how to employ MFA, please visit the following link:
https://learn.microsoft.com/en-us/entra/identity/authentication/concept-mfa-howitworks
Posted on Sep 17, 2024 - 18:03 UTC
For additional information regarding this upcoming requirement, please visit the following link:
https://learn.microsoft.com/en-us/entra/identity/authentication/concept-mandatory-multifactor-authentication.
For additional information on how to employ MFA, please visit the following link:
https://learn.microsoft.com/en-us/entra/identity/authentication/concept-mfa-howitworks
Posted on Sep 17, 2024 - 18:03 UTC