All Systems Operational

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Welcome to Optimizely’s service dashboard for real-time information and updates on our services. Here you'll find live and historical data on service performance. Please register to receive status update notifications.

We would sincerely appreciate any feedback that you can provide us with, so please do not hesitate to e-mail us and tell us what you think! We reserve the right to unsubscribe any non-customers or partners from notifications.

Optimizely Support Operational
E-mail Operational
Telephone Operational
Support Portal Operational
Digital Experience Cloud Service - APAC Region Operational
Australia East Operational
Australia Southeast Operational
Japan East Operational
Southeast Asia Operational
Digital Experience Cloud Service - EMEA Region Operational
North Europe Operational
West Europe Operational
Norway East Operational
Sweden Central Operational
UK South Operational
UAE North Operational
Digital Experience Cloud Service - NA Region Operational
Canada East Operational
Canada Central Operational
East US Operational
East US 2 Operational
North Central US Operational
West US Operational
West US 2 Operational
Digital Experience Cloud Service - Management Portal Operational
Search and Navigation - APAC Region Operational
Singapore Operational
Australia East Operational
Search and Navigation - EMEA Region Operational
Norway East Operational
Sweden Central Operational
UK South Operational
North Europe Operational
Search and Navigation - NA Region Operational
Canada East Operational
US East Operational
US West Operational
Optimizely Graph - APAC Region Operational
Optimizely Graph - EMEA Region Operational
Optimizely Graph - NA Region Operational
Optimizely Graph - UAEN Region Operational
Everweb Operational
Datacenter SE1 (Stockholm) ? Operational
Datacenter SE2 (Stockholm) ? Operational
Campaign (Omnichannel Marketing Solution) - EMEA Region Operational
E-mail dispatch ? Operational
Bounce management ? Operational
Tracking ? Operational
Online versions of mailings ? Operational
Hosting of images and files ? Operational
Campaign user interface ? Operational
Campaign APIs (REST, HTTP, SOAP) ? Operational
Campaign E-Mail Submission via SMTP ? Operational
Campaign Secured File Transfer Service (SFTP) ? Operational
Custom Web- and Landing Pages ? Operational
Scheduled Jobs ? Operational
Content Recommendations - APAC Region Operational
Content Recommendations API Operational
Content Recommendations Management Interface Operational
Content Recommendations - EMEA Region Operational
Content Recommendations API Operational
Content Recommendations Management Interface Operational
Content Recommendations - NA Region Operational
Content Recommendations API Operational
Content Recommendations Management Interface Operational
Visitor Intelligence Operational
Content Recommendations - CAEA Region Operational
Content Recommendations API Operational
Content Recommendations Management Interface Operational
Product Recommendations - EMEA Region Operational
Product Recommendations - NA Region Operational
Optimizely Data Platform - APAC Region Operational
ODP Application Operational
Event Collection Operational
Data Ingestion and Processing Operational
Core App Experiences Operational
Optimizely Connect Platform Operational
Optimizely Data Platform - EMEA Region Operational
ODP Application Operational
Event Collection Operational
Data Ingestion and Processing Operational
Core App Experiences Operational
Optimizely Connect Platform Operational
Optimizely Data Platform - NA Region Operational
ODP Application Operational
Event Collection Operational
Data Ingestion and Processing Operational
Campaigns Operational
Core App Experiences Operational
Optimizely Connect Platform Operational
Feature Experimentation Operational
Application UI Operational
Datafile Build Service Operational
SDKs Operational
Results Page Operational
Event Pipeline Operational
Optimizely REST API Operational
Experiment Collaboration Operational
Full Stack (Legacy) Operational
Web Experimentation Operational
Integrations Operational
Snippet Delivery Operational
Snippet Building Operational
Recommendations Operational
App UI Operational
Visual Editor Operational
DCP Operational
List Attributes Operational
Preview Mode Operational
Results API Operational
Events API Operational
Event Export Operational
Performance Edge Operational
Data file build and Prop Operational
Edge Decider (CDN worker) Operational
General Operational
Optimizely Identity Operational
Optimizely Admin Center Operational
Configured Commerce – APAC Region Operational
Configured Commerce – EMEA Region Operational
Configured Commerce – NA Region Operational
Configured Commerce: Product Information Management (PIM) – NA Region Operational
Content Marketing Platform Operational
Library Operational
Plan Operational
Requests Operational
Open API Operational
Analytics Operational
Netspring Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 28, 2025

No incidents reported today.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Resolved - This incident has been resolved.
Mar 19, 23:17 UTC
Monitoring - A fix has been implemented by our service provider. ODP components in the US are operational. We are continuing to monitor the status.
Mar 19, 21:08 UTC
Update - Our service provider has identified an additional issue and is implementing multiple mitigations.
Mar 19, 18:52 UTC
Update - One of our service providers reported disruptions in the US region. We are continuing to investigate and monitor this issue.
Mar 19, 16:31 UTC
Investigating - We are observing the degraded performance of data ingestion, export, and campaign execution in the ODP US region.
Mar 19, 16:20 UTC
Resolved - This incident has been resolved.
Mar 19, 15:21 UTC
Monitoring - A fix has been implemented and the services have been back to normal state since around 14:00 CET.
Mar 19, 13:16 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 19, 12:28 UTC
Investigating - We are currently investigating an incident that is affecting multiple Optimizely Campaign services.
Mar 19, 11:59 UTC
Mar 18, 2025
Resolved - This incident has been resolved.
Mar 18, 10:32 UTC
Investigating - We're currently investigating a platform outage, which has led to the CMP being inaccessible at the moment for some customers. We will post additional updates once we obtain more information. Thank you for your patience.
Mar 18, 09:23 UTC
Mar 17, 2025
Resolved - This incident has been resolved.
Mar 17, 15:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 17, 15:32 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 17, 15:26 UTC
Update - We are continuing to investigate this issue.
Mar 17, 15:20 UTC
Investigating - We are currently investigating an issue related to an unresponsive UI in the Feature Experimentation application.
Mar 17, 15:19 UTC
Resolved - This incident has been resolved.
Mar 17, 13:11 UTC
Update - Monitoring shows continuous good service health. This incident is resolved.
Mar 17, 13:11 UTC
Monitoring - A fix has been implemented and service is operational. We are continuing to monitor the health of the service and will provide additional updates as they become available.
Mar 17, 07:08 UTC
Identified - The issue has been identified and we are currently working on mitigation efforts.
Mar 17, 07:01 UTC
Investigating - We are currently investigating the performance issue with Search and Navigation on EMEA17. Some customers may experience high response times, and/or 5xx errors.
We will inform as soon we will have more information.
Thank you for your patience!

Mar 17, 06:31 UTC
Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.