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Welcome to Optimizely’s service dashboard for real-time information and updates on our services. Here you'll find live and historical data on service performance. Please register to receive status update notifications.
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Optimizely Support
Operational
E-mail
Operational
Telephone
Operational
Support Portal
Operational
Digital Experience Cloud Service - APAC Region
Operational
Australia East
Operational
Australia Southeast
Operational
Japan East
Operational
Southeast Asia
Operational
Digital Experience Cloud Service - EMEA Region
Operational
North Europe
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West Europe
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Norway East
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Sweden Central
Operational
UK South
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UAE North
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Digital Experience Cloud Service - NA Region
Operational
Canada East
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Canada Central
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East US
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East US 2
Operational
North Central US
Operational
West US
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West US 2
Operational
Digital Experience Cloud Service - Management Portal
Operational
Search and Navigation - APAC Region
Operational
Singapore
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Australia East
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Search and Navigation - EMEA Region
Operational
Norway East
Operational
Sweden Central
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UK South
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North Europe
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Search and Navigation - NA Region
Operational
Canada East
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US East
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US West
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Optimizely Graph - APAC Region
Operational
Optimizely Graph - EMEA Region
Operational
Optimizely Graph - NA Region
Operational
Optimizely Graph - UAEN Region
Operational
Everweb
Operational
Datacenter SE1 (Stockholm)
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Operational
Datacenter SE2 (Stockholm)
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Operational
Campaign (Omnichannel Marketing Solution) - EMEA Region
Operational
E-mail dispatch
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Operational
Bounce management
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Operational
Tracking
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Operational
Online versions of mailings
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Operational
Hosting of images and files
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Operational
Campaign user interface
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Operational
Campaign APIs (REST, HTTP, SOAP)
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Operational
Campaign E-Mail Submission via SMTP
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Operational
Campaign Secured File Transfer Service (SFTP)
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Operational
Custom Web- and Landing Pages
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Operational
Scheduled Jobs
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Operational
Content Recommendations - APAC Region
Operational
Content Recommendations API
Operational
Content Recommendations Management Interface
Operational
Content Recommendations - EMEA Region
Operational
Content Recommendations API
Operational
Content Recommendations Management Interface
Operational
Content Recommendations - NA Region
Operational
Content Recommendations API
Operational
Content Recommendations Management Interface
Operational
Visitor Intelligence
Operational
Content Recommendations - CAEA Region
Operational
Content Recommendations API
Operational
Content Recommendations Management Interface
Operational
Product Recommendations - EMEA Region
Operational
Product Recommendations - NA Region
Operational
Optimizely Data Platform - APAC Region
Operational
ODP Application
Operational
Event Collection
Operational
Data Ingestion and Processing
Operational
Core App Experiences
Operational
Optimizely Connect Platform
Operational
Optimizely Data Platform - EMEA Region
Operational
ODP Application
Operational
Event Collection
Operational
Data Ingestion and Processing
Operational
Core App Experiences
Operational
Optimizely Connect Platform
Operational
Optimizely Data Platform - NA Region
Operational
ODP Application
Operational
Event Collection
Operational
Data Ingestion and Processing
Operational
Campaigns
Operational
Core App Experiences
Operational
Optimizely Connect Platform
Operational
Feature Experimentation
Operational
Application UI
Operational
Datafile Build Service
Operational
SDKs
Operational
Results Page
Operational
Event Pipeline
Operational
Optimizely REST API
Operational
Experiment Collaboration
Operational
Full Stack (Legacy)
Operational
Web Experimentation
Operational
Integrations
Operational
Snippet Delivery
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Snippet Building
Operational
Recommendations
Operational
App UI
Operational
Visual Editor
Operational
DCP
Operational
List Attributes
Operational
Preview Mode
Operational
Results API
Operational
Events API
Operational
Event Export
Operational
Performance Edge
Operational
Data file build and Prop
Operational
Edge Decider (CDN worker)
Operational
General
Operational
Optimizely Identity
Operational
Optimizely Admin Center
Operational
Configured Commerce – APAC Region
Operational
Configured Commerce – EMEA Region
Operational
Configured Commerce – NA Region
Operational
Configured Commerce: Product Information Management (PIM) – NA Region
Operational
Content Marketing Platform
Operational
Library
Operational
Plan
Operational
Requests
Operational
Open API
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Analytics
Operational
Netspring
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Optimizely Campaign - Database Maintenance Apr 23, 2025 20:00-21:00 UTC
Dear customer,
on Wednesday, April 23rd 2025 from 22:00 to 23:00 CEST we have to perform a scheduled maintenance on our data management platform.
Within the maintenance window there will be a complete platform downtime, where neither the Campaign User Interface nor the APIs nor any other service will be available. We will work very hard to reduce this time to an unavoidable minimum and prioritize on availability of the most critical functions like tracking and API.
During this phase of the downtime the services will respond to http requests with http error status. Any unprocessed data received prior to the start of the downtime phase will be automatically processed after the end of the downtime phase. The same applies to any scheduled jobs.
Please do not schedule send-outs during the maintenance to minimize subsequent processing delays and ensure you re-sent not accepted API requests after the maintenance was finished! The Campaign Secured File Transfer Service (SFTP) will be available during the entire maintenance window, but no data will be processed during the downtime.
We realize this may create some short-term hassle for you and sincerely apologize for it. We hope you will understand the necessity of this action, which will enable us to continuously provide you with our stable, secure and usually uninterrupted service in the future.
Thank you for your understanding!
Your Optimizely Campaign Team
Posted on Apr 08, 2025 - 12:05 UTC
on Wednesday, April 23rd 2025 from 22:00 to 23:00 CEST we have to perform a scheduled maintenance on our data management platform.
Within the maintenance window there will be a complete platform downtime, where neither the Campaign User Interface nor the APIs nor any other service will be available. We will work very hard to reduce this time to an unavoidable minimum and prioritize on availability of the most critical functions like tracking and API.
During this phase of the downtime the services will respond to http requests with http error status. Any unprocessed data received prior to the start of the downtime phase will be automatically processed after the end of the downtime phase. The same applies to any scheduled jobs.
Please do not schedule send-outs during the maintenance to minimize subsequent processing delays and ensure you re-sent not accepted API requests after the maintenance was finished! The Campaign Secured File Transfer Service (SFTP) will be available during the entire maintenance window, but no data will be processed during the downtime.
We realize this may create some short-term hassle for you and sincerely apologize for it. We hope you will understand the necessity of this action, which will enable us to continuously provide you with our stable, secure and usually uninterrupted service in the future.
Thank you for your understanding!
Your Optimizely Campaign Team
Posted on Apr 08, 2025 - 12:05 UTC