An Optimizely Support Phone number is currently unavailable

Incident Report for Optimizely Service

Resolved

This incident has been resolved.

Posted Aug 28, 2025 - 16:07 UTC

Update

This issue is now resolved as the Support number +46 8 555 827 50 has been fully restored.

Posted Aug 28, 2025 - 16:00 UTC

Update

The effort to restore the number has made significant progress and we will continue to provide updates as they become available. Thank you for your patience.

Posted Aug 18, 2025 - 13:53 UTC

Update

The efforts to restore the number remain ongoing

Posted Jul 31, 2025 - 13:44 UTC

Update

We are continuing to work with the third party vendor to get the original number restored. Thank you for your patience.

Posted Jul 22, 2025 - 13:17 UTC

Update

This issue remains ongoing as we continue our efforts with a third party supplier to resolve this. Thank you for your patience.

Posted Jul 14, 2025 - 13:18 UTC

Update

We are continuing to work with a third party vendor to fix the issue with the original number. Please continue to use the alternate numbers provided in the prior posts until we are able to have a solution in place. Thank you for your patience.

Posted Jul 07, 2025 - 14:24 UTC

Identified

As a temporary measure, +46 8 502 450 20 phone number has been commissioned while the Optimizely teams work on restoring services on the original number. Please use this number or any of the other contact numbers provided earlier to contact our support team.

Posted Jun 24, 2025 - 00:50 UTC

Update

We are continuing to investigate this issue and we will provide additional updates as they become available

Posted Jun 21, 2025 - 00:37 UTC

Investigating

We are currently investigating an issue causing the Optimizely Support phone number to be unavailable +46 8 555 827 50.

Please utilize one of the following alternative contact methods to reach Optimizely Support:
Support Portal - https://support.optimizely.com
Email - Support@Optimizely.com

United States: +1-(877)-383-0885
United Kingdom: +44 800 066 4784
Australia: +61 2 9248 7215

Posted Jun 20, 2025 - 17:22 UTC

This incident affected: Optimizely Support (Telephone).