Optimizely.com Status

status.optimizely.com

All Systems Operational

System Metrics Month Week Day

[SLA] Reference Snippet download time ≤ 500 ms

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[SLA] app.optimizely.com load time ≤ 10 seconds

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Past Incidents

Oct 16, 2019

No incidents reported today.

Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

500 Internal Server Error when creating or modifying entities that have changelog enabled

Resolved - The incident has been resolved. We apologize for any inconvenience that may have occurred.
Oct 10, 07:03 PDT

Monitoring - A fix has been deployed and we are now monitoring to ensure that there are no further issues.
Oct 10, 06:47 PDT

Identified - We have identified the root cause and are in the process of resolving the issue.
Oct 10, 06:36 PDT

Investigating - We have identified an issue that impacts creation and modification of entities that have changelog enabled for them. Customer may encounter a 500 error either through the Application UI or API. We are actively working on fixing this issue.
Oct 10, 06:30 PDT

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019

No incidents reported.

Oct 2, 2019

Targeting API is unavailable

Resolved - The Engineering Team identified the issue and has fixed it. The Targeting API service is back available.
Oct 2, 14:30 PDT

Identified - Since the past hour, the Targeting API has been unavailable. Requests to the API would get 500 error code responses. This will be affecting Dynamic Customer Profiles (DCP)/List Attributes/Recommendations based Targeting features. Our Engineering Team is working to resolve this issue.
Oct 2, 13:24 PDT