Adaptive Recommendations Delivery Issue
Identified - We have identified the issue impacting the delivery of recommendations and are actively working on a solution to resolve it.
Dec 01, 2023 - 14:37 UTC
Investigating - We're currently investigating an issue impacting the delivery of adaptive recommendations within Web Experimentation.
Nov 30, 2023 - 22:19 UTC

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Past Incidents
Dec 1, 2023

Unresolved incident: Adaptive Recommendations Delivery Issue.

Nov 30, 2023
Experiments List Page Not Loading
Resolved - This incident has been resolved.
Nov 30, 04:46 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 30, 04:23 UTC
Investigating - We are currently investigating an issue with displaying experiments in the overview page for Web and Legacy FS projects.
Nov 30, 03:56 UTC
Nov 29, 2023
Search & Navigation Performance Issue - in parts of EU Region
Resolved - This incident has been resolved and the service is fully operational and healthy.
Nov 29, 18:34 UTC
Monitoring - The issue is mitigated, clusters remains stable and we are continuing closely monitoring the results.
Nov 29, 14:34 UTC
Update - The fix has been implemented and we are closely monitoring the results.
Nov 29, 14:31 UTC
Update - It has been verified that cluster EMEA15 only had a short, minor drop in performance and has been stable since then. We are actively working on stabilizing EMEA01, EMEA03, EMEA24 and will provide further updates as soon as they come available. Thank you for the patience.
Nov 29, 13:35 UTC
Identified - We have observed intermittent occurrences of the problem for a subset of the clients using Search & Navigation, in specifically EMEA01, EMEA03, EMEA15, EMEA24.

The issue is identified and we are in the process of implementing a fix for these clusters.

Thanks for your patience.
Nov 29, 11:37 UTC
Investigating - We are currently investigating an event that is impacting the performance on the Search & Navigation (FIND) service in parts of the EMEA region.

A subset of clients will be experiencing high latency or 5xx-errors.
Nov 29, 11:13 UTC
Ingestion Pipeline - Latency and Errors
Resolved - This incident has been resolved.
Nov 29, 18:19 UTC
Monitoring - The third party issue has been resolved and all systems are back to normal. We will continue to monitor but do not anticipate additional issues.
Nov 29, 16:01 UTC
Investigating - The data ingestion pipeline is currently experiencing issues with a third party vendor which is resulting in increased latency and error. We are actively working with the vendor to resolve the issue.
Nov 29, 15:54 UTC
Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.

Nov 18, 2023

No incidents reported.

Nov 17, 2023

No incidents reported.

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