Update - We have identified the source of the issue, implemented a fix and are monitoring the system as the pipeline continues to work through the data backlog.
Jul 4, 12:11 PDT
Investigating - The system has experienced a fault in the data processing pipeline backing experiments. Data is being ingested and queued for processing as we restore system service.
Jul 4, 08:34 PDT
Web Snippet and Full Stack Datafile Availability Operational
90 days ago
100.0 % uptime
Today
Experimentation Web Application Degraded Performance
90 days ago
99.99 % uptime
Today
Web application incident history ? Operational
90 days ago
100.0 % uptime
Today
Application availablity ? Degraded Performance
90 days ago
99.99 % uptime
Today
Experimentation Core APIs Operational
90 days ago
100.0 % uptime
Today
Targeting API Operational
90 days ago
100.0 % uptime
Today
Results API ? Operational
90 days ago
100.0 % uptime
Today
Event API ? Operational
90 days ago
100.0 % uptime
Today
Optimizely REST API ? Operational
90 days ago
100.0 % uptime
Today
Experimentation Event Pipeline Degraded Performance
90 days ago
99.94 % uptime
Today
Edge CDN ? Operational
90 days ago
100.0 % uptime
Today
Experimentation Data Export Services ? Degraded Performance
90 days ago
99.94 % uptime
Today
Experimentation Data Upload ? Operational
90 days ago
100.0 % uptime
Today
Experimentation Visual Editor Operational
90 days ago
100.0 % uptime
Today
Billing Services Operational
90 days ago
100.0 % uptime
Today
Full Stack SDKs ? Operational
Optimizely Data Platform (US) Operational
90 days ago
100.0 % uptime
Today
ODP Application Operational
90 days ago
100.0 % uptime
Today
Event Collection Operational
90 days ago
100.0 % uptime
Today
Data ingestion and processing Operational
90 days ago
100.0 % uptime
Today
Campaigns Operational
90 days ago
100.0 % uptime
Today
Optimizely Data Platform (EU) Operational
90 days ago
100.0 % uptime
Today
ODP Application Operational
90 days ago
100.0 % uptime
Today
Event Collection Operational
90 days ago
100.0 % uptime
Today
Data ingestion and processing Operational
90 days ago
100.0 % uptime
Today
Optimizely Data Platform (AUS) Operational
90 days ago
100.0 % uptime
Today
ODP Application Operational
90 days ago
100.0 % uptime
Today
Event Collection Operational
90 days ago
100.0 % uptime
Today
Data Ingestion and Processing Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
[SLA] Reference Snippet download time ≤ 500 ms ?
Fetching
Past Incidents
Jul 4, 2022

Unresolved incident: Results page outage.

Jul 3, 2022

No incidents reported.

Jul 2, 2022

No incidents reported.

Jul 1, 2022

No incidents reported.

Jun 30, 2022
Resolved - At this point all data is available and Snowflake is loaded through yesterday 6/29
Jun 30, 10:57 PDT
Monitoring - Generation of E3 files for 6/29 is running behind schedule and should be ready by Noon ET. Loading of this data into Snowflake is estimated to be complete by 1:00 pm ET.
Jun 30, 07:08 PDT
Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.