All Systems Operational

About This Site

Welcome to Optimizely’s service dashboard for real-time information and updates on our services. Here you'll find live and historical data on service performance. Please register to receive status update notifications.

We would sincerely appreciate any feedback that you can provide us with, so please do not hesitate to e-mail us and tell us what you think! We reserve the right to unsubscribe any non-customers or partners from notifications.

Optimizely Support Operational
E-mail Operational
Telephone Operational
Support Portal Operational
Digital Experience Cloud Service - APAC Region Operational
Australia East Operational
Australia Southeast Operational
Japan East Operational
Southeast Asia Operational
Digital Experience Cloud Service - EMEA Region Operational
North Europe Operational
West Europe Operational
Norway East Operational
Sweden Central Operational
UK South Operational
UAE North Operational
Digital Experience Cloud Service - NA Region Operational
Canada East Operational
Canada Central Operational
East US Operational
East US 2 Operational
North Central US Operational
West US Operational
West US 2 Operational
Digital Experience Cloud Service - Management Portal Operational
Search and Navigation - APAC Region Operational
Singapore Operational
Australia East Operational
Search and Navigation - EMEA Region Operational
Norway East Operational
Sweden Central Operational
UK South Operational
North Europe Operational
Search and Navigation - NA Region Operational
Canada East Operational
US East Operational
US West Operational
Optimizely Graph - APAC Region Operational
Optimizely Graph - EMEA Region Operational
Optimizely Graph - NA Region Operational
Optimizely Graph - UAEN Region Operational
Everweb Operational
Datacenter SE1 (Stockholm) ? Operational
Datacenter SE2 (Stockholm) ? Operational
Campaign (Omnichannel Marketing Solution) - EMEA Region Operational
E-mail dispatch ? Operational
Bounce management ? Operational
Tracking ? Operational
Online versions of mailings ? Operational
Hosting of images and files ? Operational
Campaign user interface ? Operational
Campaign APIs (REST, HTTP, SOAP) ? Operational
Campaign E-Mail Submission via SMTP ? Operational
Campaign Secured File Transfer Service (SFTP) ? Operational
Custom Web- and Landing Pages ? Operational
Scheduled Jobs ? Operational
Content Recommendations - APAC Region Operational
Content Recommendations API Operational
Content Recommendations Management Interface Operational
Visitor Intelligence Operational
Content Recommendations - EMEA Region Operational
Content Recommendations API Operational
Content Recommendations Management Interface Operational
Visitor Intelligence Operational
Content Recommendations - NA Region Operational
Content Recommendations API Operational
Content Recommendations Management Interface Operational
Visitor Intelligence Operational
Content Recommendations - CAEA Region Operational
Content Recommendations API Operational
Content Recommendations Management Interface Operational
Visitor Intelligence Operational
Product Recommendations - EMEA Region Operational
Product Recommendations - NA Region Operational
Optimizely Data Platform - APAC Region Operational
ODP Application Operational
Event Collection Operational
Data Ingestion and Processing Operational
Core App Experiences Operational
Optimizely Connect Platform Operational
Optimizely Data Platform - EMEA Region Operational
ODP Application Operational
Event Collection Operational
Data Ingestion and Processing Operational
Core App Experiences Operational
Optimizely Connect Platform Operational
Optimizely Data Platform - NA Region Operational
ODP Application Operational
Event Collection Operational
Data Ingestion and Processing Operational
Campaigns Operational
Core App Experiences Operational
Optimizely Connect Platform Operational
Feature Experimentation Operational
Application UI Operational
Datafile Build Service Operational
SDKs Operational
Results Page Operational
Event Pipeline Operational
Optimizely REST API Operational
Experiment Collaboration Operational
Full Stack (Legacy) Operational
Web Experimentation Operational
Integrations Operational
Snippet Delivery Operational
Snippet Building Operational
Recommendations Operational
App UI Operational
Visual Editor Operational
DCP Operational
List Attributes Operational
Preview Mode Operational
Results API Operational
Events API Operational
Event Export Operational
Performance Edge Operational
Data file build and Prop Operational
Edge Decider (CDN worker) Operational
General Operational
Optimizely Identity Operational
Optimizely Admin Center Operational
Configured Commerce – APAC Region Operational
Configured Commerce – EMEA Region Operational
Configured Commerce – NA Region Operational
Configured Commerce: Product Information Management (PIM) – NA Region Operational
Content Marketing Platform Operational
Library Operational
Plan Operational
Requests Operational
Open API Operational
Analytics Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 20, 2025

No incidents reported today.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025
Resolved - This incident has been resolved.
Jan 16, 00:13 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 16, 00:08 UTC
Investigating - We are currently investigating reports of 'Something went wrong' errors when saving changes to a Ruleset.
Jan 15, 23:02 UTC
Jan 15, 2025
Jan 14, 2025

No incidents reported.

Jan 13, 2025
Resolved - The health of the service is confirmed to remain stable, the incident is resolved.
Jan 13, 13:09 UTC
Monitoring - Performance on DXP maintenance portal has improved, site responds as expected, alerts have stopped and failed requests are decreasing. We continue to investigate the cause and monitoring.
Jan 13, 09:12 UTC
Investigating - We are currently experiencing issues with the DXP Management Portal. Performance may be slow when accessing the page, and you may not be able to see a project or perform deployments. We are investigating and will provide updates as follows.
Jan 13, 08:51 UTC
Resolved - This incident has been resolved.
Jan 13, 12:15 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 10, 18:04 UTC
Identified - An issue has been identified, and a fix is currently being applied. A subset of customers may still encounter some latency while work continues.
We will post additional updates once additional information is available. Thank you for your patience.

Jan 10, 16:43 UTC
Investigating - We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the US/NA region, [USEA08]. A subset of clients may be experiencing high latency.

We will post additional updates as we have information available. Thank you for your patience.

Jan 10, 14:55 UTC
Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025
Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025
Resolved - This incident has been resolved.
Jan 7, 19:48 UTC
Update - We are continuing to monitor for any further issues.
Jan 7, 18:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 7, 18:00 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 7, 17:48 UTC
Investigating - We are getting reports of 'Something went wrong' errors appearing in the app.optimizely.com Experimentation UI. Our team is currently investigating this issue and will post updates on progress.
Jan 7, 17:08 UTC
Jan 6, 2025

No incidents reported.