status.optimizely.com
All Systems Operational
[SLA] Reference Snippet download time ≤ 500 ms ?
Fetching
[SLA] app.optimizely.com load time ≤ 10 seconds ?
Fetching
Past Incidents
Feb 15, 2019

No incidents reported today.

Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019
Resolved - This issue is now resolved and snippets are publishing as expected. If you see any unusual issues in your account, please reach out to support.
Feb 7, 13:26 PST
Update - The root cause of this issue has been resolved. Experiments are now being delivered to production normally. We are still working on a solution to resolve this for all experiments previously impacted. We apologize for any impact this issue may have had on your service.
Feb 7, 11:33 PST
Identified - The issue has been identified and a fix is being implemented.
Feb 7, 09:41 PST
Investigating - We’re currently experiencing snippet-upload issues in some cases. This is preventing Optimizely from delivering updates to running web experiments in some cases. We’re investigating these issues now and will update this status page once the issue is resolved. If you see any unusual issues in your account, please reach out to support.
Feb 7, 09:17 PST
Feb 6, 2019
Resolved - The team resolved the issue at 5.15pm PST, and Dynamic Customer Profiles based Audience Targeting should be functioning normally for all Campaigns from that time.
Feb 6, 17:15 PST
Investigating - Audience Condition evaluation with Dynamic Customer Profiles (DCP)-based attributes are failing due to errors from tapi.optimizely.com public API endpoint. Because of this, visitors for campaigns with these Audience conditions will not see the targeted experiences and will default to the non-targeted experience. Our engineering team is working to resolve this as soon as possible.
Feb 6, 15:30 PST
Resolved - This issue has been resolved and all operations should be back to normal.
Feb 6, 11:40 PST
Monitoring - A significant percentage of requests to app.optimizely.com were returning 5xx errors due to an SSL misconfiguration. Api.optimizely.com and teams.optimizely.com were also affected. The issue has been resolved and the engineering team is monitoring closely.
Feb 6, 11:22 PST
Feb 5, 2019

No incidents reported.

Feb 4, 2019

No incidents reported.

Feb 3, 2019

No incidents reported.

Feb 2, 2019

No incidents reported.

Feb 1, 2019

No incidents reported.