status.optimizely.com
All Systems Operational
[SLA] Reference Snippet download time ≤ 500 ms ?
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[SLA] app.optimizely.com load time ≤ 10 seconds ?
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Past Incidents
Jan 29, 2020

No incidents reported today.

Jan 28, 2020
Resolved - The issue has been resolved.
Jan 28, 12:31 PST
Monitoring - An issue with a vendor has been resolved and SSO logins are functioning again. The engineering team is monitoring the login service for any additional problems.
Jan 28, 11:19 PST
Investigating - We are currently investigating the issue. Should you require any assistance please reach out to your CSM or customersuccess@optimizely.com
Jan 28, 10:29 PST
Jan 27, 2020

No incidents reported.

Jan 26, 2020

No incidents reported.

Jan 25, 2020
Resolved - All experiment and campaign results data in the affected time range have been updated and corrected.
Jan 25, 12:30 PST
Update - We are continuing to monitor for any further issues.
Jan 25, 12:29 PST
Monitoring - A fix for the results attribution service has been deployed to production and we are monitoring its progress in restoring accuracy since yesterday.
Jan 24, 13:56 PST
Identified - We have identified an issue causing conversion metrics in some experiments and campaigns to be inaccurate since 1pm PST on Jan 23. We are currently working on a fix allowing us to reprocess all data since that time and correct results page metrics as well as event export data.
Jan 24, 12:43 PST
Jan 23, 2020

No incidents reported.

Jan 22, 2020

No incidents reported.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.