Welcome to Optimizely’s service dashboard for real-time information and updates on our services. Here you'll find live and historical data on service performance. Please register to receive status update notifications.
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Optimizely Support
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E-mail
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Support Portal - optimizely.com/support
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Optimizely Public Websites
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Optimizely main website - Optimizely.com
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World Developer Forum - world.optimizely.com
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Resolved -
This incident has been resolved.
Apr 9, 10:31 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 9, 09:16 UTC
Investigating -
We have identified an intermittent issue impacting Content Recommendations dashboard. Currently, a part of requests to the reporting dashboard may fail for a subset of customers.
This incident is confined to the administrative dashboard only. End-user delivery, including recommendations and widgets, remains fully operational.
We are working toward a resolution and appreciate your patience. New updates will be shared when available.
Apr 9, 08:50 UTC
Resolved -
This incident has been resolved.
Apr 7, 03:03 UTC
Monitoring -
We identified and resolved an issue that caused delays when publishing Web Experimentation changes. Some customers may have experienced experiments remaining in a processing state during this window. The publishing queue is now actively processing and clearing a backlog of pending changes. Experiments that were affected should complete automatically. We are continuing to monitor to confirm full resolution.
Apr 7, 02:24 UTC
Investigating -
We are investigating an issue where changes to Web Experimentation projects may experience delays when publishing. Our team is actively working on a resolution.
Apr 7, 01:43 UTC