Archived Experiment Graphs Loading Intermittently
Investigating - Some metric graphs in archived experiments are loading slow or not at all FOR ARCHIVED EXPERIMENTS ONLY. The team is working to identify the root cause.
Mar 15, 2023 - 10:26 PDT
Uptime over the past 90 days. View historical uptime.
Web Snippet and Full Stack Datafile Availability Operational
90 days ago
100.0 % uptime
Today
Experimentation Web Application Operational
90 days ago
100.0 % uptime
Today
Web application incident history ? Operational
90 days ago
100.0 % uptime
Today
Application availablity ? Operational
90 days ago
100.0 % uptime
Today
Experimentation Core APIs Degraded Performance
90 days ago
100.0 % uptime
Today
Targeting API Operational
90 days ago
100.0 % uptime
Today
Results API ? Degraded Performance
90 days ago
100.0 % uptime
Today
Event API ? Operational
90 days ago
100.0 % uptime
Today
Optimizely REST API ? Operational
90 days ago
100.0 % uptime
Today
Experimentation Event Pipeline Operational
90 days ago
100.0 % uptime
Today
Edge CDN ? Operational
90 days ago
100.0 % uptime
Today
Experimentation Data Export Services ? Operational
90 days ago
100.0 % uptime
Today
Experimentation Data Upload ? Operational
90 days ago
100.0 % uptime
Today
Experimentation Visual Editor Operational
90 days ago
100.0 % uptime
Today
Billing Services Operational
90 days ago
100.0 % uptime
Today
Full Stack SDKs ? Operational
Optimizely Data Platform (US) Operational
90 days ago
100.0 % uptime
Today
ODP Application Operational
90 days ago
100.0 % uptime
Today
Event Collection Operational
90 days ago
100.0 % uptime
Today
Data ingestion and processing Operational
90 days ago
100.0 % uptime
Today
Campaigns Operational
90 days ago
100.0 % uptime
Today
Optimizely Data Platform (EU) Operational
90 days ago
100.0 % uptime
Today
ODP Application Operational
90 days ago
100.0 % uptime
Today
Event Collection Operational
90 days ago
100.0 % uptime
Today
Data ingestion and processing Operational
90 days ago
100.0 % uptime
Today
Optimizely Data Platform (AUS) Operational
90 days ago
100.0 % uptime
Today
ODP Application Operational
90 days ago
100.0 % uptime
Today
Event Collection Operational
90 days ago
100.0 % uptime
Today
Data Ingestion and Processing Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
[SLA] Reference Snippet download time ≤ 500 ms ?
Fetching
[SLA] app.optimizely.com load time ≤ 10 seconds ?
Fetching
Past Incidents
Mar 30, 2023

No incidents reported today.

Mar 29, 2023

No incidents reported.

Mar 28, 2023
Ingest lag
Resolved - This issue has been fully resolved.
Mar 28, 04:56 PDT
Update - All ingest lag has been addressed and systems are operating as expected. We will continue to monitor systems to ensure that its performance improvement is sustained.
Mar 27, 16:25 PDT
Update - We continue to monitor adjustments made to mitigate ingest lag and campaign health. Certain individual events may take longer than normal to be ingested.
Mar 26, 10:04 PDT
Update - We continue to monitor adjustments made to mitigate ingest lag and campaign health. Certain individual events may take longer than normal to be ingested.
Mar 25, 06:30 PDT
Monitoring - We have made adjustments to mitigate most ingest lag. Certain individual events may take longer than normal to be ingested and we continue to monitor campaign health.
Mar 24, 17:24 PDT
Investigating - We are currently experiencing higher than normal ingest lag across all regions. The team is investigating the root cause and will provide an update as soon as one is available.
Mar 24, 14:49 PDT
Mar 27, 2023
Results Page CSV Export function returning error
Resolved - This incident has been resolved.
Mar 27, 09:44 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 23, 14:53 PDT
Investigating - We are currently investigating an issue causing an error response when attempting to Export a CSV on the Results Page. This is only an issue with the export and not the underlying data.
Mar 22, 12:46 PDT
Results Page Issue for Personalization Campaigns
Resolved - This incident has been resolved.
Mar 27, 09:43 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 23, 14:54 PDT
Investigating - We are continuing to investigate and identify issues related to Personalization Campaigns, and have made some incremental fixes.  These issues do not impact the underlying data.
Mar 22, 14:46 PDT
Identified - A fix has been identified and will be deployed next week as soon as it is available.
Mar 10, 10:58 PST
Investigating - We are aware of an issue impacting the representation of traffic allocation on the results page for personalization campaigns.  This does not impact the actual traffic allocation, only the representation on the results page.
Mar 8, 15:21 PST
Results Page Visitor Counts Decreased
Resolved - This incident has been resolved.
Mar 27, 09:43 PDT
Monitoring - A fix has been implemented and we are monitoring the results. Some larger experiments may experience lower visitor counts for a short period of time while temporary caches update.
Mar 23, 06:13 PDT
Identified - The issue has been identified and a fix is being implemented.
Mar 22, 15:46 PDT
Monitoring - A fix has been implemented and we are monitoring the results.  Some larger experiments may experience lower visitor counts for a short period of time while temporary caches update.
Mar 22, 15:00 PDT
Identified - The issue has been identified and a fix is being implemented.
Mar 22, 14:47 PDT
Investigating - We are investigating an issue impacting the Results Page causing the Visitor Counts to be less than what is expected.  This is not an issue with the persistence of the data, only the manner in which it is being displayed.
Mar 22, 10:27 PDT
Mar 26, 2023
Mar 25, 2023
Mar 24, 2023
Mar 23, 2023
Mar 22, 2023
Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023
Results Page Segmentation Issues
Resolved - This incident has been resolved.
Mar 16, 14:25 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 13, 14:46 PDT
Identified - A fix has been identified and will be deployed next week as soon as it is available.
Mar 10, 10:59 PST
Investigating - We are aware of two segmentation issues. One is causing different visitor and summary counts and the other is not showing all data from filters selected for MAB experiments specifically. The teams are actively working on a fix.
Mar 8, 15:19 PST
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