All Systems Operational
Web Snippet and Full Stack Datafile Availability Operational
90 days ago
100.0 % uptime
Today
Experimentation Web Application Operational
90 days ago
100.0 % uptime
Today
Web application incident history ? Operational
90 days ago
100.0 % uptime
Today
Application availablity ? Operational
90 days ago
100.0 % uptime
Today
Experimentation Core APIs Operational
90 days ago
100.0 % uptime
Today
Targeting API Operational
90 days ago
100.0 % uptime
Today
Results API ? Operational
90 days ago
100.0 % uptime
Today
Event API ? Operational
90 days ago
100.0 % uptime
Today
Optimizely REST API ? Operational
90 days ago
100.0 % uptime
Today
Experimentation Event Pipeline Operational
90 days ago
100.0 % uptime
Today
Edge CDN ? Operational
90 days ago
100.0 % uptime
Today
Experimentation Data Export Services ? Operational
90 days ago
100.0 % uptime
Today
Experimentation Data Upload ? Operational
90 days ago
100.0 % uptime
Today
Experimentation Visual Editor Operational
90 days ago
100.0 % uptime
Today
Billing Services Operational
90 days ago
100.0 % uptime
Today
Full Stack SDKs ? Operational
Optimizely Data Platform (US) Operational
90 days ago
99.87 % uptime
Today
ODP Application Operational
90 days ago
99.93 % uptime
Today
Event Collection Operational
90 days ago
100.0 % uptime
Today
Data ingestion and processing Operational
90 days ago
99.79 % uptime
Today
Campaigns Operational
90 days ago
99.79 % uptime
Today
Optimizely Data Platform (EU) Operational
90 days ago
100.0 % uptime
Today
ODP Application Operational
90 days ago
100.0 % uptime
Today
Event Collection Operational
90 days ago
100.0 % uptime
Today
Data ingestion and processing Operational
90 days ago
100.0 % uptime
Today
Optimizely Data Platform (AUS) Operational
90 days ago
100.0 % uptime
Today
ODP Application Operational
90 days ago
100.0 % uptime
Today
Event Collection Operational
90 days ago
100.0 % uptime
Today
Data Ingestion and Processing Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
[SLA] Reference Snippet download time ≤ 500 ms ?
Fetching
[SLA] app.optimizely.com load time ≤ 10 seconds ?
Fetching
Past Incidents
Dec 2, 2022

No incidents reported today.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022
Resolved - The issue was that a downstream 3rd party service couldn't handle the Black Friday load when all clients elevated simultaneously. We added a component to limit the concurrency to that service and the issue appears to be resolved.
Nov 25, 11:31 PST
Identified - The issue has been identified and the fix is applied. We expect the data processing to catch up in about an hour. We are continuing to monitor it.
Nov 25, 09:53 PST
Investigating - We observe the delay in data ingestion and processing. Continuous and triggered campaigns are delayed. One-time send campaigns going out as normal. We continue investigating the issue.
Nov 25, 08:32 PST
Nov 24, 2022

No incidents reported.

Nov 23, 2022
Resolved - Our service provider has implemented the fix for the problem. We are continuing to monitor it until we are confident all services are functioning as expected.
Nov 23, 16:23 PST
Update - Our service provider has implemented the fix for the problem. We are continuing to monitor it until we are confident all services are functioning as expected.
Nov 23, 16:23 PST
Monitoring - Our service provider has identified the issue and is working on implementing the fix. The situation is improving, we are continuing to monitor it.
Nov 23, 13:16 PST
Investigating - A service provider we rely on is experiencing an outage. Until this is resolved, campaigns will be delayed and in-app functionality will be limited. Data is still being accepted and will be internally queued until our provider resolves their outage.
Nov 23, 08:32 PST
Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.