Update - Conversion and activation data for all accounts are repaired. 99% of all accounts have completed conversion attribute data restoration.
May 24, 2023 - 13:15 PDT
May 24, 2023 - 13:15 PDT
Update - We have repaired 98% of conversion data (from May 5 - 18). We will continue to provide periodic updates. It is still our expectation that the lion's share of accounts will be completed by tonight - Tue, May 23.
May 23, 2023 - 07:30 PDT
May 23, 2023 - 07:30 PDT
Update - We have now repaired 65% of conversion data (from May 5 - 18). We will continue to provide periodic updates. It is still our expectation that the lion's share of accounts will be completed by tomorrow evening - Tue, May 23.
May 22, 2023 - 13:50 PDT
May 22, 2023 - 13:50 PDT
Update - We have repaired 10% of conversion data (from May 5 - 18) over the weekend. We will continue to provide periodic updates. It is our expectation that the lion's share of accounts will be completed by tomorrow evening - Tue, May 23.
May 22, 2023 - 07:47 PDT
May 22, 2023 - 07:47 PDT
Monitoring - We are monitoring the ongoing loads. All new conversions data, since yesterday's fix was deployed, continues to update as expected.
We are working to repair the missing data (since May 5) and will update here with an expected completion date.
May 18, 2023 - 18:23 PDT
We are working to repair the missing data (since May 5) and will update here with an expected completion date.
May 18, 2023 - 18:23 PDT
Identified - We have identified the problem and are monitoring the fix for the issue with ongoing conversions being used in results calculations (since May 5) as of 9:23pm PT today.
We will continue to work on resolving missing conversions in results calculations prior to this time.
This does not impact e3 files.
May 17, 2023 - 21:32 PDT
We will continue to work on resolving missing conversions in results calculations prior to this time.
This does not impact e3 files.
May 17, 2023 - 21:32 PDT
Update - We are continuing to investigate this issue.
May 17, 2023 - 09:07 PDT
May 17, 2023 - 09:07 PDT
Investigating - We are investigating an issue with some conversion data being excluded in results calculations. The data has been collected. This issue does not impact data in e3.
May 17, 2023 - 08:10 PDT
May 17, 2023 - 08:10 PDT
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