Something went wrong error in Experimentation UI

Incident Report for Optimizely Service

Resolved

This incident has been resolved.

Posted Feb 25, 2025 - 22:37 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 25, 2025 - 20:31 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 25, 2025 - 20:26 UTC

Update

We are continuing to investigate this issue.

Posted Feb 25, 2025 - 20:06 UTC

Update

We are continuing to investigate this issue.

Posted Feb 25, 2025 - 20:01 UTC

Investigating

We are currently investigating reports of "Something went wrong - the server encountered an internal error" when trying to access projects from the Experimentation Application UI.

Posted Feb 25, 2025 - 20:00 UTC

This incident affected: Feature Experimentation (Application UI) and Web Experimentation (App UI).