DXP Management portal - Degraded performance and availability

Incident Report for Optimizely Service

Resolved

The health of the service is confirmed to remain stable, the incident is resolved.

Posted Jan 13, 2025 - 13:09 UTC

Monitoring

Performance on DXP maintenance portal has improved, site responds as expected, alerts have stopped and failed requests are decreasing. We continue to investigate the cause and monitoring.

Posted Jan 13, 2025 - 09:12 UTC

Investigating

We are currently experiencing issues with the DXP Management Portal. Performance may be slow when accessing the page, and you may not be able to see a project or perform deployments. We are investigating and will provide updates as follows.

Posted Jan 13, 2025 - 08:51 UTC

This incident affected: Digital Experience Cloud Service - Management Portal.