Optimizely Data Platform - Degraded performance of data ingestion and processing in the NA Region

Incident Report for Optimizely Service

Resolved

This incident has been resolved.
Posted Aug 23, 2025 - 00:58 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 22, 2025 - 20:43 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 22, 2025 - 20:18 UTC

Investigating

We are investigating the degraded performance of data ingestion and processing for several accounts in the NA Region.
Posted Aug 22, 2025 - 15:42 UTC
This incident affected: Optimizely Data Platform - NA Region (Data Ingestion and Processing).