Search & Navigation - Performance issue EMEA18

Incident Report for Optimizely Service

Resolved

This incident has been resolved.

Posted Dec 30, 2023 - 15:10 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 30, 2023 - 11:56 UTC

Identified

The issue has been identified and we are currently working on mitigation efforts. We will provide further update as soon as it is available.

Posted Dec 30, 2023 - 07:18 UTC

Investigating

We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the EMEA region (EMEA18). A subset of clients will be experiencing high latency or 5xx-errors.

Posted Dec 30, 2023 - 06:16 UTC

This incident affected: Search and Navigation - EMEA Region (North Europe).