Partial outage Episerver Campaign

Incident Report for Optimizely Service

Resolved

Services are back to normal since 03:22 CEST

Posted Apr 12, 2021 - 01:30 UTC

Update

We are continuing to investigate this issue.

Posted Apr 12, 2021 - 01:22 UTC

Investigating

Since around 02:34 CEST Campaign services are only partially available.
We are investigating.

Posted Apr 12, 2021 - 01:12 UTC

This incident affected: Campaign (Omnichannel Marketing Solution) - EMEA Region (E-mail dispatch, Bounce management, Tracking, Online versions of mailings, Hosting of images and files, Campaign user interface, Campaign APIs (REST, HTTP, SOAP), Campaign E-Mail Submission via SMTP, Campaign Secured File Transfer Service (SFTP), Custom Web- and Landing Pages).