B2B Environment down, not accessible - Multiple environments affected

Incident Report for Optimizely Service

Resolved

This incident has been resolved.
Posted Nov 09, 2026 - 11:27 UTC

Update

We are continuing to monitor for any further issues.
Posted Nov 09, 2026 - 10:19 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 09, 2026 - 10:19 UTC

Identified

The issue has been identified and a fix is being implemented. Thank you for your patience!
Posted Nov 09, 2026 - 10:00 UTC

Investigating

We are currently investigating this issue.
Posted Nov 09, 2026 - 09:57 UTC
This incident affected: Configured Commerce – EMEA Region.