Microsoft Outlook Outage impacting support tickets

Incident Report for Optimizely Service

Resolved

Our 3rd party provider has resolved the issue with their E-mail platform.

Posted Mar 02, 2025 - 18:55 UTC

Monitoring

We are monitoring the state of our 3rd party provider's Email service. Their service issue appears to be resolved at this time.

Posted Mar 02, 2025 - 02:21 UTC

Investigating

Due to the ongoing issues that Microsoft is having with Outlook 365, you may experience difficulty raising a support ticket with us via email. As an alternative, you can always log into our support portal support.optimizely.com and raise a ticket directly.

Posted Mar 01, 2025 - 22:00 UTC

This incident affected: Optimizely Support (E-mail).