Telephone issues
Incident
Report for Optimizely Service
Resolved
The phone issues affecting any land line telephone calls to Swedish numbers has been resolved.
We apologize for any inconvenience that the outage may have caused you.
Any questions can be sent to support@episerver.com or call:
Worldwide: +46 8 555 827 50
United States: +1 888 726 81 27 (Toll Free)
United Kingdom: +44 800 066 4784 (Toll Free)
Australia: +61 280 363 161
We apologize for any inconvenience that the outage may have caused you.
Any questions can be sent to support@episerver.com or call:
Worldwide: +46 8 555 827 50
United States: +1 888 726 81 27 (Toll Free)
United Kingdom: +44 800 066 4784 (Toll Free)
Australia: +61 280 363 161
Monitoring
Our service provider has now got all systems back online in normal operation so you should be able to reach us through the usual phone numbers.
Worldwide: +46 8 555 827 50
United States: +1 888 726 81 27 (Toll Free)
United Kingdom: +44 800 066 4784 (Toll Free)
Australia: +61 280 363 161
Worldwide: +46 8 555 827 50
United States: +1 888 726 81 27 (Toll Free)
United Kingdom: +44 800 066 4784 (Toll Free)
Australia: +61 280 363 161
Identified
Our service provider has finally identified the issue and will be applying a solution to fix the problem as soon as possible.
Update
Only landline telephone calls to Swedish numbers are affected by this incident. Our phone service provider is currently investigating the issue.
Investigating
We are currently experiencing problems with all incoming landline telephone calls.
Currently none of the telephone numbers with a Swedish prefix works.
Any questions can be sent to support@episerver.com
Currently none of the telephone numbers with a Swedish prefix works.
Any questions can be sent to support@episerver.com