Increased Error Rate While Viewing Web Experimentation Project Listing
Incident
Report for Optimizely Service
Resolved
This incident has been resolved.
Update
The restoration of filtering capabilities is complete. We are monitoring capabilities post-resolution to ensure continued expected behavior.
Update
We're continuing to test and evaluate the completeness of the recovery process.
Monitoring
We are continuing to monitor the recovery of filtering capabilities in the application, which is proceeding.
Update
Filtering capabilities continue to be restored and we continue to monitor the process. Thank you for your patience.
Update
The issue with filtering capabilities is continuing to gradually resolve. We will continue to update as this process progresses.
Update
We are continuing to work on a fix for this issue. The occurrence of errors is declining however some filtering capabilities may not behave as expected.
Update
This will also affect the 'Audiences' search picker component within the FX 'Configure Rule' panel UI as that also relies on the same search system.
Identified
We have identified an issue related to underlying search functionality supporting some user experience areas and our search API. We're working on a fix now.
Investigating
We're currently investigating an issue where some users are encountering an error message while accessing the project listing for Web Experimentation projects.
This incident affected: Web Experimentation (App UI).