Search & Navigation maintenance – Migration from legacy infrastructure to latest Cloud-based architecture
Scheduled Maintenance
Report for Optimizely Service
Completed
The scheduled maintenance has been completed.
Update
We are continue migrating accounts that communicate with serviceUrl az-neu-api01.find.episerver.net. The maintenance period will be extended as following:
Start time: September 1, 2023 at 00:00 UTC
End time: September 30, 2023 at 23:59 UTC
For any questions or concerns please see: https://support.optimizely.com/hc/en-us
Start time: September 1, 2023 at 00:00 UTC
End time: September 30, 2023 at 23:59 UTC
For any questions or concerns please see: https://support.optimizely.com/hc/en-us
Scheduled
There will be a maintenance performed on the Search & Navigation Service (formerly known as FIND) in the EU region. A subset of accounts provisioned in the EU Region on legacy infrastructure, will be moved to the newest generation cloud-based architecture.
The migration includes accounts communicating with serviceUrl az-neu-api01.find.episerver.net
When
Start time: July 7, 2023 at 00:00 UTC
End time: August 31, 2023 at 23:59 UTC
Impact
Each individual account will have a change window of an average of two hours, the time of the move is dependent on how much data the account contains. Search functionality as well as any read-operation will still work during this time. Some customers with a Find API version lower than 13.2.8 might experience some missing content after the account has been moved. In that case, please run the Find re-indexing job. https://webhelp.optimizely.com/latest/en/searchnavigation/clearing-reindexing.htm
Why
In our commitment to always improve the platform for our customers we are migrating accounts to a new version of the back-end platform that will provide higher availability, higher resiliency, and better performance. Consolidating onto the newest generation allows us to focus maintenance and continuous improvement on one generation.
For more information, please read the blog post on World from Product Management: https://world.optimizely.com/blogs/elias-lundmark/dates/2021/5/search--nagivation-backend-migrations/
The migration includes accounts communicating with serviceUrl az-neu-api01.find.episerver.net
When
Start time: July 7, 2023 at 00:00 UTC
End time: August 31, 2023 at 23:59 UTC
Impact
Each individual account will have a change window of an average of two hours, the time of the move is dependent on how much data the account contains. Search functionality as well as any read-operation will still work during this time. Some customers with a Find API version lower than 13.2.8 might experience some missing content after the account has been moved. In that case, please run the Find re-indexing job. https://webhelp.optimizely.com/latest/en/searchnavigation/clearing-reindexing.htm
Why
In our commitment to always improve the platform for our customers we are migrating accounts to a new version of the back-end platform that will provide higher availability, higher resiliency, and better performance. Consolidating onto the newest generation allows us to focus maintenance and continuous improvement on one generation.
For more information, please read the blog post on World from Product Management: https://world.optimizely.com/blogs/elias-lundmark/dates/2021/5/search--nagivation-backend-migrations/
This scheduled maintenance affected: Search and Navigation - EMEA Region (North Europe).