Product Recommendations scheduled maintenance in EMEA Region

Scheduled Maintenance Report for Optimizely Service

Completed

The scheduled maintenance has been completed.
Posted Jul 30, 2025 - 08:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 28, 2025 - 08:00 UTC

Scheduled

The Product Recommendations production environment for instances in the SE (Sweden Central) cluster will undergo scheduled maintenance.

Impact: 

While you’ll still be able to access your account, there will be some limitations for up to 48 hours. The SLA will be suspended during this period.

Maintenance impacts include:

- A/B tests will be paused during the maintenance window.
- No changes can be made within the Configuration section.
- Triggers fired a day before and the day of start won't count towards limits.
- Triggers will not fire for a period of the maintenance window but will catch up once completed.
- Feed changes the day before and start date of maintenance may not persist.
- Potential for small discrepancies in attribution due to disrupted sessions which impact reports.

If you have any questions or notice additional decline in service, please contact us at support@optimizely.com
Posted Jul 10, 2025 - 16:56 UTC
This scheduled maintenance affected: Product Recommendations - EMEA Region.