Outage in DC UK1

Incident Report for Optimizely Service

Resolved

This incident has been resolved.

Posted Jun 25, 2015 - 02:34 UTC

Monitoring

We have successfully applied a workaround until the root cause is solved. All services seems to be in normal operation again.

Any questions can be sent to support@episerver.com or call:

Worldwide: +46 8 555 827 50
United States: +1 888 726 81 27 (Toll Free)
United Kingdom: +44 800 066 4784 (Toll Free)
Australia: +61 280 363 161

Posted Jun 24, 2015 - 23:36 UTC

Investigating

Our datacenter provider in UK is currently investigating an issue in their core switch network. This incident does involve downtime for some of our customer environments in datacenter UK1.

Any questions can be sent to support@episerver.com or call:

Worldwide: +46 8 555 827 50
United States: +1 888 726 81 27 (Toll Free)
United Kingdom: +44 800 066 4784 (Toll Free)
Australia: +61 280 363 161

Posted Jun 24, 2015 - 23:30 UTC