Delayed Data Processing in NA Region

Incident Report for Optimizely Service

Resolved

This incident has been resolved.

Posted Jun 30, 2026 - 12:35 UTC

Monitoring

We have identified and resolved the issue. Data processing has returned to normal, and queued data is being processed.
Continuous campaign execution and other time-sensitive operations have resumed normal operation. Our team is actively monitoring the system to confirm full stability.

Posted Jun 29, 2026 - 14:55 UTC

Investigating

We are currently investigating delays in data processing affecting customers in the North America (NA) region. As a result, some data may take longer than usual to be reflected in the platform, and time-sensitive operations such as continuous campaign execution may be delayed.
Our engineering team is actively investigating the issue. We apologize for any inconvenience.

Posted Jun 29, 2026 - 12:15 UTC

This incident affected: Optimizely Data Platform - NA Region (Data Ingestion and Processing, Campaigns).