Intermittent issues with Integration & Preproduction deployments in the Management Portal (PaaS-portal)

Incident Report for Optimizely Service

Resolved

This issue has been resolved. We will continue our investigation to establish the cause & resolution.
Posted Jun 21, 2024 - 08:07 UTC

Monitoring

We have started to see a few successful deployments on these environments. Our team is closely monitoring the situation to understand the current behavior and ensure continued stability.

While we are seeing signs of improvement, there is still a possibility that intermittent issues may occur. We are committed to investigating the root cause to prevent any further disruptions and will keep you updated on our progress.
Posted Jun 21, 2024 - 05:09 UTC

Identified

The issue has been identified, impacting only Integration and Preproduction deployments. We recommend you to not start any new deployments to these environments at this time.
Please contact Managed Services, https://support.optimizely.com/hc/en-us if you need to re-schedule.
Posted Jun 21, 2024 - 03:55 UTC

Investigating

We are currently investigating an ongoing issue with a subset of new deployment packages in the Management Portal (PaaS-portal) and therefore we recommend you to not start any new deployments at this time.

Please contact Managed Services, https://support.optimizely.com/hc/en-us if you need to re-schedule. We will provide more updates as soon as they become available.

Thank you for your patience!
Posted Jun 20, 2024 - 22:23 UTC
This incident affected: Digital Experience Cloud Service - Management Portal.