This incident has been resolved as the fix that was implemented has successfully restored the availability and stability of the service
Posted Dec 19, 2024 - 16:46 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 19, 2024 - 14:29 UTC
Identified
A fix is being implemented.
Posted Dec 19, 2024 - 14:18 UTC
Investigating
We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in all regions, A subset of clients will be experiencing 403 responses (forbidden). We are actively working on a hotfix to resolve this issue as soon as we can.
We will post additional updates shortly Thank you for your patience.
Posted Dec 19, 2024 - 14:11 UTC
This incident affected: Search and Navigation - APAC Region (Singapore, Australia East), Search and Navigation - EMEA Region (Norway East, Sweden Central, UK South, North Europe), and Search and Navigation - NA Region (Canada East, US East, US West).
