Runbook Failure on PaaS Portal actions
Incident
Report for Optimizely Service
Resolved
The issue has been resolved. Service is at its full capacity
Monitoring
The issue has been Mitigated and we continue to work closely with our partner to establish the full root cause.
Identified
The issue has been Identified and we continue to work closely with our partner to generate a permanent fix.
Impact Statement: We have been identified as a customer using Azure Automation in West Europe who may experience some calls failed with internal server error, delays with automation jobs (including update management jobs), invoked from Resource Provider and Webhooks, and scheduled jobs.
Current Status: Our partner has determined that these errors are due to high resource consumption on some backend systems.
Impact Statement: We have been identified as a customer using Azure Automation in West Europe who may experience some calls failed with internal server error, delays with automation jobs (including update management jobs), invoked from Resource Provider and Webhooks, and scheduled jobs.
Current Status: Our partner has determined that these errors are due to high resource consumption on some backend systems.
Update
Investigation into this issue continues. A mitigating workaround is in place and further impact is not expected. We will post an update once the fault has been Identified or additional information becomes available.
Investigating
There is an ongoing issue with Azure Automation that affects deployments. A fix has been implemented and we're monitoring the results. New deployments should work as expected, but previously started ones need to time out before they can be restarted.