Performance issues for Optimizely Graph Prod in the EMEA region

Incident Report for Optimizely Service

Resolved

The fix was successfully implemented and the service is confirmed to be in a continued healthy operational state. Incident is resolved.

Posted Mar 11, 2025 - 11:04 UTC

Identified

The issue has been identified and mitigating actions were applied. Monitoring shows performance started to recover. We will continue close monitoring.

Posted Mar 11, 2025 - 10:17 UTC

Investigating

We are investigating a performance issue for one Optimizely Graph production data node in the EMEA region. Requests takes longer time to execute. A limited subset of customer tenants in the EMEA Prod environment are affected. We are working on fixing this issue.

Posted Mar 11, 2025 - 09:15 UTC

This incident affected: Optimizely Graph - EMEA Region.