Scheduled Maintenance - Optimizely CMS Cloud License Service Migration
Scheduled Maintenance
Report for Optimizely Service
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Cloud License service for Optimizely CMS is planning a migration to a new infrastructure. This migration is set to take place between 2:00 and 3:00 UTC on Thursday September 4th, 2025.
What to Expect:
The cloud license service will be in read-only mode for a few minutes during the migration.
We do not anticipate any impact on frontend sites.
There may be a slight risk of brief interruptions in admin functionalities for your management sites. Users in Edit mode and Admin mode may see a warning message indicating a connection issue with the license center.
If you have whitelisted static IPs of the cloud license service in your firewall, please update these settings, as there will no longer be a fixed IP after the migration.
We appreciate your collaboration during this transition as we continue to enhance our services. If you notice any issues, please contact support@optimizely.com
What to Expect:
The cloud license service will be in read-only mode for a few minutes during the migration.
We do not anticipate any impact on frontend sites.
There may be a slight risk of brief interruptions in admin functionalities for your management sites. Users in Edit mode and Admin mode may see a warning message indicating a connection issue with the license center.
If you have whitelisted static IPs of the cloud license service in your firewall, please update these settings, as there will no longer be a fixed IP after the migration.
We appreciate your collaboration during this transition as we continue to enhance our services. If you notice any issues, please contact support@optimizely.com
This scheduled maintenance affected: Digital Experience Cloud Service - APAC Region (Australia East, Australia Southeast, Japan East, Southeast Asia), Digital Experience Cloud Service - EMEA Region (North Europe, West Europe, Norway East, Sweden Central, UK South, UAE North), Digital Experience Cloud Service - NA Region (Canada East, Canada Central, East US, East US 2, North Central US, West US, West US 2), CMS SaaS - APAC Region (Australia East), CMS SaaS - EMEA Region (North Europe, UAE North), and CMS SaaS - NA Region (East US, East US 2).