Search and Navigation - Performance issue EMEA07

Incident Report for Optimizely Service

Resolved

The service continues to function normally from the time the fix was implemented. This issue has been resolved.
Posted Jan 08, 2024 - 12:43 UTC

Monitoring

A fix has been implemented and we are currently monitoring the results.
Posted Jan 08, 2024 - 11:43 UTC

Identified

We have identified an issue that was impacting the availability on the Search & Navigation (FIND) service in the EU region, EMEA07 and are actively working on a fix.

We will post additional updates hourly or when we have information available. Thank you for your patience.
Posted Jan 08, 2024 - 11:34 UTC

Investigating

We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the EU region, EMEA07. A subset of clients will be experiencing high latency or 5xx-errors.

We will post additional updates hourly or when we have information available. Thank you for your patience.
Posted Jan 08, 2024 - 10:47 UTC
This incident affected: Search and Navigation - EMEA Region (North Europe).