Product Recommendations - EMEA

Incident Report for Optimizely Service

Resolved

The catch-up has completed and all reports should be up to date. This incident has been resolved.

Posted Jun 07, 2024 - 08:26 UTC

Monitoring

We have identified and resolved the initial issue, and we are currently working to catch up. Our next steps include re-running the reports to enhance the accuracy of the existing data.

Posted May 28, 2024 - 14:17 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted May 28, 2024 - 07:13 UTC

Update

We are continuing to investigate this issue.

Posted May 27, 2024 - 11:20 UTC

Investigating

We are currently investigating sporadic behavior with the Reporting functionality within Product Recommendations. Additional updates will be provided once more information is available. Thank you for your patience.

Posted May 24, 2024 - 15:03 UTC