Search and Navigation - Performance Issues Find APAC01

Incident Report for Optimizely Service

Resolved

This incident has been resolved.

Posted Dec 15, 2023 - 04:16 UTC

Monitoring

The issue is mitigated, clusters remains stable and we are continuing closely monitoring the results.

Posted Dec 15, 2023 - 03:38 UTC

Identified

We have identified an issue and are actively working on a fix. A subset of clients will be experience high latency or 5xx-errors.

We will post additional updates hourly or when we have information available. Thank you for your patience!

Posted Dec 15, 2023 - 02:22 UTC

Investigating

We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the APAC region, (APAC01). A subset of clients will be experiencing high latency or 5xx-errors.

We will post additional updates hourly or when we have information available. Thank you for your patience.

Posted Dec 15, 2023 - 00:45 UTC

This incident affected: Search and Navigation - APAC Region (Singapore, Australia East).