High request latency seen in Opti Graph

Incident Report for Optimizely Service

Resolved

This incident has been resolved. We will continue our investigation to establish the cause.
Posted Apr 03, 2024 - 07:43 UTC

Monitoring

A fix has been implemented by the third party supplier and we are closely monitoring the results.
Posted Apr 02, 2024 - 17:58 UTC

Identified

We are currently aware of an active incident with a third party supplier, which was causing degraded performance across one or more regions. A fix has been implemented by the third party supplier and we are closely monitoring the results.
Posted Apr 02, 2024 - 17:47 UTC

Investigating

We are currently investigating an issue causing degraded performance with Opti Graph across all regions. We will provide the next update once more information is known.
Posted Apr 02, 2024 - 15:11 UTC
This incident affected: Optimizely Graph - APAC Region and Optimizely Graph - EMEA Region.
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