Search and Navigation intermittent issue USWE01

Incident Report for Optimizely Service

Resolved

This issue has been resolved.

Posted Jan 28, 2025 - 16:12 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 28, 2025 - 13:23 UTC

Investigating

We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the US region, [USWE01]. A subset of clients will be experiencing high latency or 5xx-errors.

We will post additional updates hourly or when we have information available. Thank you for your patience.

Posted Jan 28, 2025 - 12:59 UTC

This incident affected: Optimizely Graph - NA Region.