Search and Navigation EMEA06 experiencing high load
Incident
Report for Optimizely Service
Resolved
This incident has been resolved.
Monitoring
The issue has been identified and a fix has been implemented. The cluster health is progressing and we continue to monitor closely.
Update
We are continuing investigating the issue with Search & Navigation (FIND) service in the EMEA region.
Update of the progress will be provided in regular intervals. Thank you for you patience.
Update of the progress will be provided in regular intervals. Thank you for you patience.
Update
Multiple engineering teams are working diligently to stabilize the service back to expected behaviour. We have implemented some incremental updates to improve and are continuing to perform corrective actions.
Thank you for you patience and will continue to update the progress in regular intervals.
Thank you for you patience and will continue to update the progress in regular intervals.
Investigating
After identifying the issue and applying a fix, while we actively were monitoring the situation we noticed the issue starting to reoccur. We are working diligently to identify the root cause and apply a fix.
Identified
The issue has been identified and a fix is being implemented.
Investigating
We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the EMEA region, EMEA06. A subset of clients will be experiencing high latency or 5xx-errors.
We will post additional updates hourly or when we have information available. Thank you for your patience.
We will post additional updates hourly or when we have information available. Thank you for your patience.
This incident affected: Search and Navigation - EMEA Region (North Europe).