Asset Visibility Issues in CMP DAM

Incident Report for Optimizely Service

Resolved

The incident has been resolved.

Posted Feb 07, 2026 - 09:26 UTC

Monitoring

A targeted fix has been deployed, and the affected functionality is now operating as expected.

Our teams are closely monitoring the system to ensure continued stability. Additional updates will be shared if needed.

Posted Feb 06, 2026 - 23:21 UTC

Investigating

We are currently investigating an issue affecting the visibility of assets within CMP DAM for a subset of customers. This includes assets uploaded directly as well as those added through task completion.

Our Engineering team is actively working to identify the root cause and restore normal functionality as quickly and safely as possible. We will continue to provide updates here as more information becomes available.

Thank you for your patience while we work to resolve this matter.

Posted Feb 06, 2026 - 21:07 UTC

This incident affected: Content Marketing Platform (Library).