FIND Incident - EU Region (EU-PROD08 - V1)

Incident Report for Optimizely Service

Resolved

This incident has been resolved.
Posted Aug 03, 2020 - 02:08 UTC

Update

We are continuing to monitor the fix that was implemented and the stability and health of the cluster
Posted Jul 31, 2020 - 19:50 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 31, 2020 - 08:02 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 31, 2020 - 07:51 UTC

Investigating

We are currently investigating an event that is impacting the availability on the FIND service in the EU region (V1)

A subset of clients will be experiencing high latency or 5xx-errors.
Posted Jul 31, 2020 - 07:17 UTC