Brief service interruption due to network availability
Incident
Report for Optimizely Service
Resolved
Incident has been resolved by Cloudflare.
Update
Cloudflare continuing to monitor for any further issues. Thank you for your patience!
Update
Cloudflare have entered an extended observation period to ensure the integrity of the fix. Thank you for your patience!
Monitoring
Cloudflare implemented a fix and we are monitoring the results. Thank you for your patience!
Identified
While the earlier issue appeared resolved, we have since received additional alerts indicating intermittent availability issues for a subset of customers. Cloudflare continues to investigate network performance issues that may result in unexpected errors. We are actively monitoring and working to mitigate any customer impact.
More updates to follow. Thank you for your patience!
More updates to follow. Thank you for your patience!
Investigating
Cloudflare continuing to investigate this issue and we are monitoring closely for any further impact.
Identified
While the earlier issue appeared resolved, we have since received additional alerts indicating intermittent availability issues for a subset of customers. Cloudflare continues to investigate network performance issues that may result in unexpected errors. We are actively monitoring and working to mitigate any customer impact.
More updates to follow.
More updates to follow.
Monitoring
A subset of Optimizely customers experienced a short service interruption due to a network availability issue reported by our third-party provider, Cloudflare.
The issue has cleared, and we are not currently observing any site outages. Cloudflare is investigating intermittent network performance issues, and we are monitoring closely for any further impact.
The issue has cleared, and we are not currently observing any site outages. Cloudflare is investigating intermittent network performance issues, and we are monitoring closely for any further impact.
This incident affected: Digital Experience Cloud Service - APAC Region (Australia East, Australia Southeast, Japan East, Southeast Asia), Digital Experience Cloud Service - EMEA Region (North Europe, West Europe, Norway East, Sweden Central, UK South, UAE North), and Digital Experience Cloud Service - NA Region (Canada East, Canada Central, East US, East US 2, North Central US, West US, West US 2).