Issues with Optimizely ticketing system

Incident Report for Optimizely Service

Resolved

This incident has been resolved.

Posted Dec 15, 2021 - 19:49 UTC

Monitoring

A fix has been implemented by our service provider and we are monitoring the results.

Thank you for your patience!

Posted Dec 15, 2021 - 16:31 UTC

Investigating

Optimizely ticketing system is having problems and currently we are not able to access the ticketing system. There will be delayed response to any requests or issues submitted to Optimizely support.

We are monitoring our service provider on https://status.zendesk.com/ to remedy the problem as soon as possible and will provide updates as we have them. Thank you for your patience.

Posted Dec 15, 2021 - 15:48 UTC

This incident affected: Optimizely Support (Support Portal - optimizely.com/support).