Indexing Inconsistencies Around Search & Related Features Encountered (CMP)

Incident Report for Optimizely Service

Resolved

This incident has been resolved. The service continues to function normally from the time the fix was implemented.

Posted Sep 02, 2025 - 18:59 UTC

Monitoring

We have implemented a solution to address the delays encountered by backend indexing earlier, and we're currently monitoring the results. We will provide a new update if the situation changes. We sincerely apologize for the inconvenience!

Posted Sep 02, 2025 - 09:30 UTC

Investigating

We are investigating an issue involving background indexing encountering delays, and this may impact search and other related features. We will post additional updates once we obtain more information. Thank you for your patience.

Posted Sep 02, 2025 - 04:15 UTC

This incident affected: Content Marketing Platform (Library, Plan, Requests).