Campaign public services unavailable

Incident Report for Optimizely Service

Resolved

No further problems have been noticed since 02:00 UTC. The incident has been resolved.

Posted Jul 09, 2024 - 03:01 UTC

Identified

We've identified the problem. Since around 02:00 UTC the Campaign services have been reachable again.
We're continue to investigate and monitor.

Posted Jul 09, 2024 - 02:08 UTC

Investigating

Since around 2024-07-09 01:28 UTC the public Campaign services are mostly unavailable.
We are currently investigating this issue.

Posted Jul 09, 2024 - 01:57 UTC

This incident affected: Campaign (Omnichannel Marketing Solution) - EMEA Region (E-mail dispatch, Bounce management, Tracking, Online versions of mailings, Hosting of images and files, Campaign user interface, Campaign APIs (REST, HTTP, SOAP), Campaign E-Mail Submission via SMTP, Campaign Secured File Transfer Service (SFTP), Custom Web- and Landing Pages, Scheduled Jobs).