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Incident Report for Optimizely Service

Resolved

The disruption with our identify provider has been resolved. Thank you for your patience with this issue.

Posted Jul 23, 2026 - 18:41 UTC

Identified

We have identified an issue stemming from a disruption with our identity provider. We are seeing some improvement as we work to mitigate the problem and we continue to work with them on a full resolution.

Posted Jul 23, 2026 - 17:51 UTC

Investigating

We're aware of an issue affecting access to some products, caused by a disruption with our identity provider (Okta). We're engaged with Okta support and working to restore service. Updates to follow as soon as possible.

Posted Jul 23, 2026 - 15:26 UTC

This incident affected: General (Optimizely Identity).