Optimizely Campaign: Outage on a core database between 8:36 and 8:41

Incident Report for Optimizely Service

Resolved

This incident has been resolved.
Posted May 21, 2024 - 10:36 UTC

Monitoring

We are currently investigating an outage of a core database between 8:36 and 8:41 CEST.

All services are fully functional since 8:41 CEST again.
Posted May 21, 2024 - 07:28 UTC
This incident affected: Campaign (Omnichannel Marketing Solution) - EMEA Region (E-mail dispatch, Bounce management, Tracking, Online versions of mailings, Hosting of images and files, Campaign user interface, Campaign APIs (REST, HTTP, SOAP), Campaign E-Mail Submission via SMTP, Custom Web- and Landing Pages, Scheduled Jobs).