Microsoft Azure App Service unavailability issue (Canada Central)

Incident Report for Optimizely Service

Resolved

This incident has been resolved

Posted Mar 14, 2024 - 07:23 UTC

Monitoring

A workaround has been implemented and we are monitoring the results.

Posted Mar 14, 2024 - 04:57 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 14, 2024 - 03:59 UTC

Investigating

We are currently investigating an application unavailability issue together with our third-party provider that affects a subset of Digital Experience Platform clients who are utilizing Azure App Service within Canada Central region.

Posted Mar 14, 2024 - 02:34 UTC

This incident affected: Digital Experience Cloud Service - NA Region (Canada Central).