Optimizely Data Platform - NA Region - Issue with data processing for specific accounts

Incident Report for Optimizely Service

Resolved

This incident has been resolved.

Posted Feb 21, 2025 - 22:31 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 21, 2025 - 21:16 UTC

Investigating

We are currently investigating an issue affecting the processing of incoming data for individual ODP accounts in the NA region, which is causing a data processing lag.
We will provide updates as soon as we have more information. Thank you for your patience.

Posted Feb 21, 2025 - 18:30 UTC

This incident affected: Optimizely Data Platform - NA Region (Data Ingestion and Processing).