Performance issue with Content Recommendations US-East region

Incident Report for Optimizely Service

Resolved

A fix has been applied and the service has recovered.
Posted Jul 03, 2025 - 18:33 UTC

Update

We still continuing to work on a fix for this issue. Thank you for your patience!
Posted Jul 03, 2025 - 13:25 UTC

Update

We are continuing to work on a fix for this issue. Thank you for your patience!
Posted Jul 03, 2025 - 12:04 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 03, 2025 - 11:04 UTC

Investigating

We are currently investigating performance issue with Content Recommendations US-East region.
Posted Jul 03, 2025 - 10:58 UTC
This incident affected: Content Recommendations - NA Region (Content Recommendations API, Content Recommendations Management Interface).