Search & Navigation Performance Issue - US Region (USEA05)
Incident
Report for Optimizely Service
Resolved
This incident has been resolved.
Update
The US East cluster is showing GREEN and traffic is flowing normally. We continue to monitor for any additional anomalies.
Update
Continued: Actions to stabilize services for affected customers remain underway at this time; the cluster is recovering.
Cluster recovery is still underway. We apologize for the inconvenience and will share an update once more information is available.
Cluster recovery is still underway. We apologize for the inconvenience and will share an update once more information is available.
Update
Actions to stabilize services for affected customers remain underway at this time; the cluster is recovering.
Update
Technical teams remain fully engaged as investigation continues. We apologize for the inconvenience and will share an update once we have more information.
Update
We are continuing to investigate this issue. We apologize for the inconvenience and will share an update once we have more information.
Update
We are continuing to monitor for any further issues.
Monitoring
We are continuing to monitor the results.
Update
We are continuing to monitor the service to ensure it is fully recovered.
Update
We are continuing to take remediation steps to recover the service.
We appreciate your patience and will continue to update with progress.
We appreciate your patience and will continue to update with progress.
Identified
The issue has been identified and we are working on mitigation.
More updates will be provided as soon as they become available.
More updates will be provided as soon as they become available.
Investigating
We are currently investigating an event that is impacting the performance on the Search & Navigation (FIND) service in the US region, USEA05.
A subset of clients will be intermittently experiencing high latency or 5xx-errors.
A subset of clients will be intermittently experiencing high latency or 5xx-errors.
This incident affected: Search and Navigation - NA Region (US East).