Data processing latency in EU

Incident Report for Optimizely Service

Resolved

This incident has been resolved.
Posted Feb 01, 2024 - 21:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 31, 2024 - 18:00 UTC

Identified

We have identified the problem slowing the data processing and we are working on the fix.
Posted Jan 31, 2024 - 17:20 UTC

Investigating

We are investigating increased latencies in processing the incoming data in the EU region.
Posted Jan 31, 2024 - 10:00 UTC
This incident affected: Optimizely Data Platform - EMEA Region (Data Ingestion and Processing).