DXP - Deployment Failures

Incident Report for Optimizely Service

Resolved

This incident has been resolved.
Posted Oct 30, 2025 - 09:09 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 29, 2025 - 09:20 UTC

Identified

We have identified the cause of the issue and are currently working on a fix. While the problem may still persist for a subset of clients, retrying the deployment could be successful.
We appreciate your patience as we work towards a resolution.
Posted Oct 28, 2025 - 02:56 UTC

Update

We are continuing to investigate the issue, and have engaged our platform support vendor for assistance. We will provide further updates as information becomes available.
Posted Oct 27, 2025 - 15:48 UTC

Update

We are experiencing an ongoing issue with the DXP Management Portal (PaaS) that affects a subset of customers' ability to make deployments. Waiting and trying again may help with the issue. We are working to resolve this as quickly as possible.
Posted Oct 27, 2025 - 14:34 UTC

Investigating

We have identified an issue affecting deployments for some DXP customers, and are actively investigating.
Posted Oct 27, 2025 - 13:26 UTC
This incident affected: Digital Experience Cloud Service - Management Portal.