Digital Experience Cloud Service Site Unavailability - North Europe

Incident Report for Optimizely Service

Resolved

This incident has been resolved. We will continue our investigation to establish the cause.

A Post Mortem will be published as soon as it becomes available.
Posted Jun 03, 2022 - 04:44 UTC

Monitoring

All alerts have been cleared, the service is reporting full functionality and we
continue to monitor the situation.

We will pursue investigation together with our third-party provider to establish
the cause of the incident.

More updates will be provided as soon as they become available.
Posted Jun 03, 2022 - 02:20 UTC

Update

We are continuing to investigate this issue.
Posted Jun 03, 2022 - 01:44 UTC

Investigating

We are currently investigating application unavailability possibly caused by intermittent 525 SSL handshake errors
that affect a subset of clients utilizing Digital Experience Cloud Service within North Europe region.

We will post additional updates once we obtain more information.

Thank you for your patience.
Posted Jun 03, 2022 - 01:42 UTC