Content Graph Performance Degradation

Incident Report for Optimizely Service

Resolved

The cache eviction and webhook delivery issues impacting Content Graph have been resolved. Stale content is no longer being served, and publishing workflows have returned to normal operation.

Posted Oct 09, 2026 - 13:41 UTC

Investigating

We have identified an issue affecting Content Graph. When content is published, cache eviction and webhook processing are not completing as expected. As a result, queries to Graph may return outdated content. Our team is actively investigating and we will provide an update as soon as we have more information.

Posted Oct 09, 2026 - 13:24 UTC

This incident affected: Optimizely Graph - APAC Region, Optimizely Graph - EMEA Region, Optimizely Graph - NA Region, and Optimizely Graph - UAEN Region.