The initial occurrence of this incident was resolved. The re-occurrence which began at 22:14 CEST has been resolved as of 22:50 CEST.
Posted Aug 21, 2019 - 15:17 UTC
Monitoring
All alerts have been cleared and service is fully operational. We are continuing to monitor the service and investigate the cause of the performance degradation.
At 22:14 CEST our monitoring indicated a re-occurrence of this issue. All alerts were cleared as of 22:49 CEST and service is fully operational. We are continuing to monitor the service and investigate the cause of the performance degradation.
Posted Aug 21, 2019 - 13:55 UTC
Investigating
We are currently investigating a network performance issue impacting a subset of customer. Clients may be experiencing intermittent 5xx-errors while using FIND service in the US region.
As of 22:14 CEST, we received alerts indicating a re-occurrence of this issue for a subset of customers.
