Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 28, 2020 - 00:00 UTC
Update
Liebe Kunden,
die Wartungsarbeiten wurden verschoben. Der neue Wartungszeitraum ist der 28.08.2020, von 02:00 Uhr bis 02:45 Uhr.
-------------------------------------------------------------------------------------------------------- Dear customers, We moved the maintenance window to the 28th of August, from 02:00 am to 02:45 am.
Posted Aug 20, 2020 - 10:48 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Aug 14, 2020 - 11:30 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Aug 14, 2020 - 10:34 UTC
Scheduled
Liebe Kunden,
Am 27. August 2020 werden in der Zeit von ca. 19:10 bis 19:55 Uhr Wartungsarbeiten an unserer Software Episerver Campaign durchgeführt.
Bitte beachten Sie, dass unsere Software in dieser Zeit nicht erreichbar ist.
Zusätzlich wird die Ausführung von terminierten Importen und Marketing Automation Kampagnen (z. B. regelmäßige Empfängerimporte oder Closed Loop Importe) in dieser Zeit gestoppt. Diese Jobs werden nach Beendigung der Wartungsarbeiten später ausgeführt.
Bereits terminierte Mailkampagnen werden nach den Wartungsarbeiten versendet.
Die Api wird in dieser Zeit ebenfalls nicht erreichbar sein und gibt einen Fehlercode zurück.
On August 27, 2020, maintenance work on our software Episerver Campaign will be carried out from about 19:10 to 19:55.
Please note that our software will not be available during this time.
Additionally, the execution of scheduled imports and marketing automation campaigns (e.g. regular recipient imports or closed loop imports) will be stopped during this time. These jobs will be executed later after the maintenance work is completed.
Mail campaigns that have already been scheduled are sent out after the maintenance work has been completed.
The API will also be unavailable during this time and will return an error code.
Posted Aug 14, 2020 - 10:33 UTC
This scheduled maintenance affected: Campaign (Omnichannel Marketing Solution) - EMEA Region (E-mail dispatch, Bounce management, Tracking, Online versions of mailings, Campaign user interface, Campaign APIs (REST, HTTP, SOAP), Campaign E-Mail Submission via SMTP, Campaign Secured File Transfer Service (SFTP), Custom Web- and Landing Pages).