Search and Navigation US West - Degraded service performance

Incident Report for Optimizely Service

Resolved

The incident has been resolved as the service has fully recovered and is stable.
Posted Jul 09, 2026 - 20:38 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 09, 2026 - 19:03 UTC

Investigating

We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the US West region. A subset of clients will be experiencing high latency or 5xx-errors and failed requests.

We will continue to provide updates as they become available. Thank you for your patience.
Posted Jul 09, 2026 - 18:39 UTC
This incident affected: Search and Navigation - NA Region (US West).
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