All services are performing normally and stability has been confirmed throughout the monitoring period.
Posted Oct 23, 2026 - 15:46 UTC
Monitoring
System performance has returned to normal levels, and the degradation has subsided. Our team is closely monitoring the environment to ensure continued stability
Posted Oct 23, 2026 - 14:55 UTC
Identified
We have identified the root cause of the performance degradation and are actively working on a fix. We will share further updates as more information becomes available.
Thank you once again for your understanding and cooperation.
Posted Oct 23, 2026 - 14:41 UTC
Update
We are continuing to investigate this issue.
Posted Oct 23, 2026 - 14:14 UTC
Investigating
We are investigating reports of elevated latency and intermittent errors affecting the CMS editing interface and background scheduled tasks across select DXP environments. We will continue to post updates as they come.
Thank you for your understanding and cooperation.
Posted Oct 23, 2026 - 14:14 UTC
This incident affected: CMS SaaS - EMEA Region (North Europe) and Digital Experience Cloud Service - EMEA Region (Sweden Central).
