Issue with Optimizely Services
Incident
Report for Optimizely Service
Resolved
This incident has been resolved.
Update
We are continuing to monitor for any further issues.
Monitoring
A fix has been implemented and we are closely monitoring the results.
Identified
The issue has been identified and a fix is being implemented.
Update
We are continuing to investigate the issue. As a workaround for DXP Management Portal (PaaS-portal), we recommend you to switch to deployment by UI which is still functioning.
More update will be shared as soon as it is available.
Thank you for your patience.
More update will be shared as soon as it is available.
Thank you for your patience.
Investigating
We are currently investigating an issue with an internal application integrating with various Optimizely services. The currently impacted services are Optimizely Graph, Content Recommendations and DXP Management Portal (PaaS-portal), listed as below:
- DXP Management Portal (PaaS-portal): inability to deploy via API
- Content Recommendations: Site unavailability for Visitor Intelligence (ProfileStore formerly)
- Optimizely Graph: 5xx-errors or high latency
We will provide more updates as soon as they become available.
Thank you for your patience.
- DXP Management Portal (PaaS-portal): inability to deploy via API
- Content Recommendations: Site unavailability for Visitor Intelligence (ProfileStore formerly)
- Optimizely Graph: 5xx-errors or high latency
We will provide more updates as soon as they become available.
Thank you for your patience.
This incident affected: Digital Experience Cloud Service - Management Portal.