Issues access app.optimizely.com
Incident Report for Optimizely Service
Resolved
This incident has been resolved.
Posted Oct 10, 2024 - 14:00 UTC
Update
We have identified that the issue was the result of one of our 3rd Party Cloud providers. Our engineers will continue to monitor our systems.
Posted Oct 10, 2024 - 00:53 UTC
Monitoring
Our monitoring services indicate that the issue has been resolved. Our engineers are continuing to investigate the root cause.
Posted Oct 10, 2024 - 00:51 UTC
Investigating
We are currently investigating reports of some customers not being able to access app.optimizely.com.
Posted Oct 09, 2024 - 23:14 UTC
This incident affected: Feature Experimentation (Application UI, Results Page) and Web Experimentation (App UI, Visual Editor, Preview Mode).