Limited availability of Campaign platform
Incident
Report for Optimizely Service
Resolved
We didn't notice any further problems.
All services are fully operational since 08:08 UCT.
All services are fully operational since 08:08 UCT.
Update
We are continuing to monitor for any further issues.
Monitoring
The platform is available again since 08:08 UCT.
We are still investigating and monitoring.
We are still investigating and monitoring.
Update
We are still investigating.
One update: E-mail dispatch and scheduled jobs are operational -- and have been all the time.
One update: E-mail dispatch and scheduled jobs are operational -- and have been all the time.
Investigating
Availability is impacted again since 06:50 UCT.
Monitoring
The platform is available again since 06:03 UCT.
Update
We are continuing to investigate the issue.
Update
We are continuing to investigate this issue.
Investigating
We are currently investigating an event that is impacting the availibility of the Campaign platform.
This incident affected: Campaign (Omnichannel Marketing Solution) - EMEA Region (E-mail dispatch, Bounce management, Tracking, Online versions of mailings, Hosting of images and files, Campaign user interface, Campaign APIs (REST, HTTP, SOAP), Campaign E-Mail Submission via SMTP, Campaign Secured File Transfer Service (SFTP), Custom Web- and Landing Pages, Scheduled Jobs).